Shipping & Return policy

SHIPPING

CAPITA offers free shipping worldwide.

Please allow 2 business days to process your order and other 2-3 business days for shipping.

We choose Fedex and costumers will receive a tracking number together with a shipping confirmation email once orders have been shipped.

RETURN / EXCHANGE POLICY

Unworn and unaltered items may be returned or exchanged within 30 days of the original purchase date. 

To iniciate a return process please send an email to customerservice@capita.com.uy with the order number and a picture of the goods so our team can evaluate the condition. An email approving the return will be sent to costumers together with the address of the closest HQs (U.S. / Uruguay / Europe).

In case it is an exchange a new pair will be shipped in the next 3-4 business days depending on availability.